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CFAES’ Food Safety Hotline

Red hotline phone

CFAES’ Food Safety Hotline

You can call 1-800-752-2751 between 9 a.m. and 5 p.m. Monday through Friday, and a food safety expert will likely have the answers to your food safety questions.

The hotline was created by CFAES’ Wilbur A. Gould Food Industries Center in 1985 as a service to support the needs of Ohio-based food processors, said Heather Dean, who serves as the hotline’s coordinator.

The free hotline is now accessible by consumers nationwide, thanks to a 2009 partnership with the Kroger Co. Consumers can also email their food safety questions to foodsafety@osu.edu.

Food Hotline

Call 1-800-752-2751
between 9 a.m. and 5 p.m.
Monday through Friday

Trained CFAES staff and students answer the hotline, which averages 100 calls annually.

Hotline questions commonly focus on food storage and temperatures: “If a package of meat was left in the car after a grocery trip, is it safe to eat?”

If the food safety experts don’t know the answer, they’ll do some research, call back the consumer, and provide the answer. After-hours calls are answered by voicemail and receive return calls.

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June 26, 2020 - 3:04pm -- brown.3384@osu.edu
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You can call 1-800-752-2751 between 9 a.m. and 5 p.m. Monday through Friday, and a food safety expert will likely have the answers to your food safety questions.

The hotline was created by CFAES’ Wilbur A. Gould Food Industries Center in 1985 as a service to support the needs of Ohio-based food processors, said Heather Dean, who serves as the hotline’s coordinator.

The free hotline is now accessible by consumers nationwide, thanks to a 2009 partnership with the Kroger Co. Consumers can also email their food safety questions to foodsafety@osu.edu.

Food Hotline

Call 1-800-752-2751
between 9 a.m. and 5 p.m.
Monday through Friday

Trained CFAES staff and students answer the hotline, which averages 100 calls annually.

Hotline questions commonly focus on food storage and temperatures: “If a package of meat was left in the car after a grocery trip, is it safe to eat?”

If the food safety experts don’t know the answer, they’ll do some research, call back the consumer, and provide the answer. After-hours calls are answered by voicemail and receive return calls.

Summary: 
You can call 1-800-752-2751 between 9 a.m. and 5 p.m. Monday through Friday, and a food safety expert will likely have the answers to your food safety questions.